Registrar

Organizational Overview:

Tuscarora’s mission is to serve the Christian community by providing programs and facilities for worship, teaching, counseling, and physical refreshment, focusing on the Bible as our standard for living.

Position Purpose:

To process reservations and collect payment for all individually registered conferences

POSITION RELATIONSHIPS:  Reports to the Program Manager, works with other Front Desk staff, Groups Ministry department, Guest Services Manager, Manager of Ministry Advancement, and Finance department

PRINCIPAL RESPONSIBILITIES:

• Pleasantly handles all activities of the front desk, responding quickly and professionally to the needs of the guests. Has friendly and efficient telephone skills in both receiving and communicating messages effectively.

• Effectively communicates necessary information with other Registrars and Receptionists, coordinating work with them

• Accurately processes all reservations for individually registered conferences in a timely, efficient manner and sends appropriate correspondence.

• Accurately finalizes all individually registered conferences, including reserving rooms for program staff

• Accurate accounting of all monies owed, collected, and past due

• Assist with Group Ministry communication, booking inquiries, and questions

• Communicate requests and issues to other departments as needed

• Properly collect and balance money collected in the Registration Office in coordination with other Front Desk staff and the Finance Department

• Assist in maintaining the mailing list

• Handle background checks for summer program volunteers

• Manage the Lost and Found  by handling items, communicating with guests, mailing items

• Maintain accurate inventory of office supplies and equipment and coordinate with the Program Manager to purchase needed items

• Perform other office duties as assigned by the Program Manager, Manager of Ministry Advancement, Finance Manager, or Guest Services Manager